This notice is provided in accordance with the Act on Specified Commercial Transactions of Japan.
| Business Name | Mirakuru Europa OÜ (registration number 14564077) |
|---|---|
| Address | Sepapaja 6, Tallinn 15551, Estonia |
| Japan Support Partner |
株式会社Kafkai Giken (Kafkai Giken, Inc., Japan) — sub-processor for development and user support Telecom Notification No. A-07-23288 |
| Japan Support Address | FPG Links Jinnan 5F, Jinnan 1-11-4 Shibuya, Tokyo 150-0041 |
| Representative (Japan Support) | Iqbal Abdullah |
| Contact | [email protected] |
| Service Name | PuchiDen — Browser-based international calling service |
| Prices | Per-minute rates vary by destination. Current rates are shown on the pricing page. Prices are denominated in EUR; When available, JPY reference equivalents are displayed for convenience. VAT is added at checkout for customers who live in the European Union. Japanese consumption tax is not charged. |
| Minimum Purchase | Please refer to the Terms of Service. |
| Additional Fees | Internet connection fees and communication charges are borne by the customer. A flat processing fee of EUR 5 applies to refunds outside the 48-hour hassle-free window. |
| Payment Methods | Credit card (processed via Stripe), or cryptocurrency (processed via NOWPayments). |
| Payment Timing | Prepaid credit system. Credits are purchased in advance. Calls are billed per minute with a minimum charge of one minute for any connected call. Calls that do not connect (busy, no answer, failed) are free. |
| Service Delivery | Available immediately upon account registration and payment confirmation. Card payments take effect immediately. For crypto payments, credits are added after the payment is confirmed on the blockchain. |
| Refund Policy | Please refer to the Terms of Service. |
| Credit Dormancy | Please refer to the Terms of Service. |
| System Requirements | A modern web browser with WebRTC support, microphone access, and a stable internet connection. |
| Emergency Calls | PuchiDen does not provide access to emergency services (such as 112, 110, 119, 911). Keep a mobile phone or landline with active emergency-calling capability available for emergencies. |