FAQ
Frequently asked questions
Calling
Can I call my bank from another country?
Call my bank from another country effortlessly with PuchiDen. Reach fraud hotlines or card issuers globally via your browser without SIM cards. Start now.
Calling
Can I call toll-free / 1-800 / 0120 numbers?
Understand Toll-Free call limitations. Learn if international calls and VoIP work with toll-free numbers like 1-800 or 0120.
Calling
Can I use my mobile browser for calling?
WebRTC mobile browser support is available on iOS and Android. Learn about fundamental browser limitations regarding power and security to optimize your app.
Getting Started
Do I need to install an app to make international calls?
International Calling Service by PuchiDen requires no app or SIM. Enjoy seamless, browser-based calling from any device with internet. Start dialing now.
Privacy & Security
Do you record my calls?
PuchiDen Privacy ensures your conversations remain private. We never record audio or run AI listening without explicit consent. Explore our commitment to data protection.
Calling
Does PuchiDen support touch-tone dialing (DTMF)?
Touch-tone dialing is fully supported by PuchiDen. Navigate IVR menus, enter PINs, and use DTMF tones reliably from any location. Learn how it works here.
Getting Started
How is PuchiDen different from WhatsApp or Skype?
PuchiDen lets you make a phone call to any number without needing messaging apps or an app install. Connect instantly – no signup required for the recipient.
Billing & Credits
How much does an international call cost?
PuchiDen features a transparent per-minute rate with no subscriptions or contracts. Top up your credit and enjoy honest wholesale-plus-margin pricing today.
Privacy & Security
Is PuchiDen encrypted?
PuchiDen encryption secures audio between your browser and our servers using DTLS-SRTP. Learn how we protect your data and the limits of PSTN call privacy.
Privacy & Security
Is this safer than using my SIM when traveling?
Browser-based International Calling eliminates no roaming charges and enhances privacy. Avoid SIM-swap fraud and maintain secure calls on any device. Try it today.
Calling
What happens if my call drops or the sound quality is poor?
Call Quality depends largely on your local connection. Learn why dropped calls happen and how PuchiDen uses Opus codecs to maintain a stable VoIP connection.
Billing & Credits
What happens if nobody answers?
Unanswered calls are completely free! Our transparent pricing ensures you only pay for connected calls. Learn how voicemail interactions affect your credit – get started today.